Civil Affairs activities

Civil affairs

The overall Civil Affairs strategy continues to be the strengthening of social and civic conditions for peace at the local level and is based on the core role of Civil Affairs in United Nations Peacekeeping:

  • Cross-mission representation, monitoring and facilitation at the local level, including POC: Civil Affairs liaises with local communities and authorities on behalf of the Mission. Civil Affairs coordinates with and facilitates the work of partners, gathers information, monitors the situation on the ground and conducts analysis;
  • Confidence-building, conflict management and support to community reconciliation: Civil Affairs undertakes a range of activities aimed at supporting the development of social and civic conditions for peace as well as popular engagement and confidence in the peace process. This includes convening of or facilitating dialogue between interest groups, direct outreach to the population and working with civil society groupes;
  • Support to the restoration and extension of state authority, including improved service delivery: Civil Affairs provides operational support for the restoration of a state presence and administrative functions, in close coordination with other partners that have specific mandates and capacities in this regard.
Specifically, Civil Affairs will continue to build capacity with (local) authorities and civil society for the restoration of State authority and a functional administration; lay the foundations for transparent, de-centralized governance processes in prioritized areas; establish conflict-management mechanisms to encourage community reconciliation, leading to peace consolidation and improved humanitarian conditions, and creating a protective environment so that livelihoods can be rebuilt.
Civil Affairs will focus on two themes in the development continuum, including:
Activities include developing the pilot tools, in particular the Community Liaison Assistants (CLA) and early warning, Joint Protection Team (JPT) missions, the Must Should Could (PoC) Matrix, and supporting the coordination system responsible for the United Nations system-wide PoC strategy and the development and implementation of (local) protection plans.
Activities include focusing on the national dialogue for RAS, and building capacity with local authorities and civil society to create a protective environment so that livelihoods can be rebuilt, including facilitation of transparent, de-centralized governance processes for establishing a functional administration; supporting the establishment of conflict-management mechanisms to encourage community reconciliation; and planning stabilization and peace consolidation activities.
The Civil Affairs strategy involves building strategic partnerships with national, provincial and local authorities, UNCT, civil society and donors. Civil Affairs will continue to play a key role in facilitating dialogue between the Congolese authorities and external partners and will serve as the interface to facilitate the implementation of projects/programmes within the framework of stabilization and peace consolidation. Civil Affairs will continue to support:
  • The Force and the Police, in particular at the local levels,
  • Child Protection Section (CPS),
  • Electoral Division (ED),
  • Gender Affairs Section (GAS),
  • UN-Joint Human Rights Office (UNJHRO),
  • Political Affairs Division (PAD),
  • Public Information Division (PID),
  • Justice Support Section (JSS),
  • Stabilization Support Unit (SSU).


Humanitarian partners, by providing direct support to the Humanitarian Action Plan (HAP), and the cluster system by participating in the Early Recovery Cluster (ERC) and Protection Cluster. The UNCT, in particular UNDP, UNOPS, UN-HABITAT and IOM, by providing direct support to the United Nations Development Assistance Framework (UNDAF) and harmonizing with its programme sub-components. This includes for example support for the electoral process, decentralization, local conflict resolution, facilitating access and reinforcing State authority in the context of the International Security and Stabilization Support Strategy (ISSSS), as well as the Peace Consolidation Programme (PCP), in particular where UNDP is not present.
The GoDRC, at all levels, and the Planning and Interior Ministries in particular, by facilitating State building and the link between peacebuilding, restoration and State authority and by preparing the ground for the PRSP and providing support to STAREC, CSOs (including religious groups, NGOs, youth and women’s groups, think-tanks, the private sector), the Thematic Working Groups, and beneficiaries, including communities and focal points directly involved in the peacebuilding and protection programmes.
Civil Affairs will establish systematic M&E mechanisms to assess the effectiveness of its activities. This responds to the general demand within the United Nations to establish a results-based managing approach and to instil a results-oriented culture of accountability with all staff. The objective is to inform planning, to improve the relevance of the section’s activities in each unit, and to identify gaps in Early Warning and Early Response. Likewise, in the longer term, M&E will contribute to a mission-wide benchmarking that can be used for the Mission’s reconfiguration.
Two different mechanisms will be set up: regular monitoring, implemented by each unit on a weekly or monthly basis, and in-depth evaluations, as and when required.
Monitoring is an ongoing process fed by follow-up activities and increased feedback on the achievements of the different projects. Monitoring will be enhanced both at the national and provincial levels and include monthly performance reports and quarterly analytical reports per unit and cover:
  • Expected accomplishment or impact, such as improved POC, consolidation of State authority, conflict resolution and community reconciliation, strengthened capacities of CSOs ;
  • Indicators of achievement or outcomes, such as prioritization of POC activities with partners, confidence of populations, organized CSO network established ;
  • Quantified outputs, with monthly statistics on the number of activities undertaken, the number of actors trained or sensitized, the number of workshops held, etc.

Such an approach will be extended to cover all activities, including logistical support to humanitarian partners and national authorities and CSOs. For example, Movements of Personnel (MOPs) will be systematically registered, accounted for and quantified.

Quantitative internal monitoring of the section’s activities will be complemented by regular polling of perceptions of the population in hot spots on protection and State authority to provide regular feedback on progress made towards the Mission’s objectives.
Furthermore, evaluations will be conducted, as and when required, to provide in-depth and qualitative assessments of CA’s work. In this regard, follow-up JPTs, joint field missions with local experts and authorities will be conducted to take stock of the level of progress in the achievement of CA’s objectives.

 “Do No Harm: How Aid Can Support Peace or War” by Mary B. Anderson (1999)