The incident took place on 6 January 2013, about 80km north-east of the city of Goma, precisely at Kisheguru, a locality situated in the territory of Rutshuru.

Two European tourists, a German and an Austrian traveling by road were kidnapped by members of the Democratic Forces for the Liberation of Rwanda (FDLR). They legally entered the DRC on 5 January in Ishasha via Uganda. The ambush occurred while they were travelling to Béni, further north, heading to province Orientale before continuing to Central African Republic.

Alerted over the kidnapping of one of its nationals, the German Embassy got in touch with MONUSCO which, in turn, informed members of its nearest military base in Kiwandja. A rescue operation was immediately launched in the district of Kisheguru.

Shortly after, a team of Peacekeepers, based on the information received, caught red-handed the FDLR elements who, without putting up any resistance, released the two hostages and their vehicle. But the two unfortunate tourists lost during their ordeal all their personal belongings including $ 4,000, credit cards, laptops and one GPS.

Both tourists were transferred to MONUSCO base in Beni.